Terms and Conditions of Use – wynn96 Malaysia Platform

01 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and wynn96 ("Platform", "we", "us"). These Terms govern your access to and use of all services, products, content, and features provided by wynn96 through our website and mobile application.

By creating an account, accessing, browsing or using any part of the wynn96 platform, you confirm that you have read, understood and agree to comply fully with these Terms. This agreement also encompasses our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

If you are using the platform on behalf of an organisation or company, you represent that you have the authority to bind that organisation to these Terms.

02 Account Eligibility

To register and use the wynn96 platform, you must meet the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration. wynn96 does not permit individuals under the legal age to use the platform under any circumstances.
• Be a Malaysian citizen or permanent resident legally eligible to participate in online entertainment activities.
• Not currently prohibited from using any online gambling or entertainment platform by any relevant authority.
• Have full legal capacity to enter into a binding contract under applicable Malaysian law.
• Not registering on behalf of another person or using another person's personal information without their consent.

Wynn96 reserves the right to request supporting document verification to confirm your eligibility at any time. The identity verification (KYC) process is mandatory before your first withdrawal is processed. Failure to meet KYC requirements may result in restricted access to certain platform features.

03 Registration & Account Management

Each user is only permitted to hold one account only at wynn96. Multiple accounts held by the same individual — whether using different names, email addresses, phone numbers, or device information — are strictly prohibited and may result in the termination of all associated accounts and the freezing of any existing balances.

Upon registration, you are required to provide accurate, complete, and current information including your full name, date of birth, mobile number, and a valid email address. This information is used for identity verification, important communications, and payment processing.

• Your account password must be kept confidential and must not be shared with any party.
• Wynn96 will never ask for your password via email, live chat, or any other channel.
• You are solely responsible for all activities that occur under your account.
• If you suspect your account has been accessed without authorisation, you must notify our support team immediately.
• Your password can be changed at any time through your account settings.

Wynn96 uses a two-factor authentication (2FA) system that can be enabled for an added layer of security. We strongly encourage all members to activate this feature to protect their accounts.

04 Deposit & Withdrawal

All deposits and withdrawals on the wynn96 platform are processed in Malaysian Ringgit (MYR). wynn96 supports a variety of local payment methods including FPX bank transfer, Touch 'n Go eWallet, and GrabPay to make your transactions convenient.

Deposit:

• The minimum deposit amount is as stated on the platform's deposit page.
• Deposits are processed instantly upon confirmation received from the payment provider.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.
• Wynn96 does not cover any fees charged by your bank or e-wallet provider.

Withdrawals:

• Withdrawal requests that meet the requirements will be processed within 24 business hours.
• Withdrawals can only be made to a bank account or e-wallet registered in your own name.
• Completed KYC identity verification is a mandatory requirement before your first withdrawal is approved.
• Wynn96 reserves the right to request additional supporting documents for any withdrawal request that exceeds a specified limit.
• Withdrawals involving bonus balances are subject to the applicable wagering (rollover) requirements.

05 Bonus & Promotions

Wynn96 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, and other periodic promotions. Each bonus and promotion is subject to specific terms and conditions, which will be clearly stated on the relevant promotions page.

• All bonuses are subject to wagering (rollover) requirements before any withdrawal can be made from the bonus value.
• Bonuses may only be claimed once per promotion unless otherwise stated.
• Wynn96 reserves the right to void any bonus obtained through unauthorised means, misuse, or fraud.
• Using multiple accounts to claim the same bonus is prohibited and will result in the cancellation of all bonuses and possible account closure.
• Wynn96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Bonus value cannot be converted to cash unless the specified wagering requirements have been fully met.

Where there is a conflict between these general terms and the specific terms of a promotion, the specific promotion terms shall apply. We encourage you to read the terms of each promotion carefully before claiming it.

06 Game Rules

All games available on the wynn96 platform — including slots, live casino, bingo, fish shooting games, and sports betting — are subject to their respective game rules, which can be found in the help section of each game.

• All game outcomes are determined by a Random Number Generator (RNG) system that has been verified and certified by independent auditing bodies, ensuring every round is random and fair.
• The Return to Player (RTP) percentage for each game is based on long-term statistical data and does not guarantee wins in any individual session.
• Any wins resulting from technical errors, system disruptions, or software bugs are void and will not be paid out.
• Game manipulation, use of automation software (bots), or any form of system exploitation is strictly prohibited.
• The final decision on any game dispute rests at the absolute discretion of wynn96.

For sports betting, all bets are final once confirmed by the system. Odds displayed are accurate at the time of display but may change before a bet is confirmed. wynn96 reserves the right to void bets placed at incorrect odds due to technical errors.

07 User Conduct

You agree to use the wynn96 platform in a responsible, lawful and ethical manner. The following conduct is strictly prohibited and may result in account termination without notice:

• Using the platform for any illegal activity including money laundering or financial fraud.
• Attempting to hack, disrupt or compromise the security of the platform infrastructure or other users' accounts.
• Using third-party software, bots or automated tools to gain an unfair advantage in games.
• Sharing your account details with others or allowing others to use your account.
• Distributing offensive, harmful or inappropriate content through the platform's communication channels.
• Making false claims or submitting falsified documents to the wynn96 team.

Wynn96 continuously monitors platform activity to detect and prevent suspicious behavior. Any action taken in response to a violation is at the sole discretion of wynn96 and is final.

08 Intellectual Property

All content on the wynn96 platform — including logos, interface designs, text, graphics, software code, databases, and other visual elements — is the exclusive property of wynn96 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

• You are not permitted to copy, distribute, modify or reproduce any part of the platform without written authorisation from wynn96.
• The name "wynn96" and related logos are registered trademarks and may not be used without authorisation.
• Any content you submit to wynn96 via the platform — such as feedback or reviews — grants wynn96 a licence to use it for platform operational purposes.

09 Liability Limit

Wynn96 provides the platform on an "as is" and "as available" basis. While we strive to ensure the platform functions properly at all times, we do not guarantee that it will be entirely free from interruptions, errors, or viruses.

• Wynn96 is not liable for any direct, indirect, consequential, or punitive losses arising from the use of the platform, including loss of anticipated winnings.
• Wynn96's total liability to any user under any circumstances shall not exceed the amount deposited by that user in the preceding 30 days.
• Wynn96 is not liable for any service disruptions caused by circumstances beyond our control, including internet failures, power outages, or natural disasters.

10 Account Termination

Wynn96 reserves the right to suspend or terminate any user account at any time for reasons including but not limited to:

• Violation of any part of these Terms and Conditions.
• Suspected or confirmed fraud, money laundering, or other illegal activity.
• Failed identity verification or registration using false information.
• Multiple account registrations by the same individual.
• Requests from the relevant authorities.

You may also voluntarily close your account at any time by contacting our support team. Prior to closure, all unfulfilled wagering requirements will be voided, and any valid cash balance (excluding bonuses with unmet requirements) will be returned to you once the review is complete.

11 Terms Amendment

Wynn96 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time in response to operational requirements, legal changes, or platform improvements.

• Any material changes will be communicated to members via a notice on the platform or by email at least 7 days before taking effect, unless the change is required immediately for security or legal reasons.
• The "Last Updated" date at the top of this document will always reflect the latest version of the Terms.
• Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms.

We encourage you to review this Terms and Conditions page regularly to stay informed of any recent changes.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the wynn96 platform, our team is ready to assist you through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week via the wynn96 platform
• FAQ: Visit the FAQ for an instant response

The wynn96 customer support team is committed to responding to every enquiry within 24 working hours. For urgent account security issues, please use live chat for the fastest response.